The Patient Advocacy Program is for all veterans and their families who receive care at Veterans Health Administration (VHA) facilities and clinics. We want to be sure you have someone to go to with your concerns in a timely manner and to help you receive care. If you need help getting care or getting your problems resolved, talk to the Patient Advocates. We want to provide you with world-class veteran customer service and this is just one important way in which we do that!
VA wants to hear from you. The Department of Veterans Affairs (VA) wants to make sure you get the best care possible. Every employee at VA, especially your treatment team, wants to be involved in providing the best care possible. If you have a compliment, suggestion or concern regarding your care, first speak with your treatment team. Your treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with your medical care. If you feel your concerns are not being addressed by your treatment team, you may contact a VA Patient Advocate. A Patient Advocate is an employee who is specifically designated at each VHA facility to manage the feedback received from veterans, family members and friends. The Patient Advocate works directly with management and employees to facilitate resolutions.
For your convenience, you may pose questions, compliments, and concerns via Secure Messaging in your My HealtheVet account.
Patient Advocates at the Dayton VAMC:
Jason T. Fisher
Christina M. Potter
Former Prisoner of War (FPOW) Advocate
*** This link uses regular e-mail and is not secure. Do not send personal or medical information unprotected over the Internet. If you wish to send personal information please use the secure Ask a Question form.
- 800-368-8262 Ext. 2164
Hours of Operation
Monday - Friday
8:30 am - 4:00 pm