The American Customer Satisfaction Index (ACSI), an independent customer service survey, ranks the Department of Veterans Affairs (VA) customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals. The 2013 ACSI report assessed satisfaction among Veterans who have recently been patients of VA's Veterans Health Administration (VHA) inpatient and outpatient services. ACSI is the nation's only cross-industry measure of customer satisfaction, providing benchmarking between the public and private sectors.
- Four Department of Veterans Affairs (VA) researchers were among the 102 recipients of the 2012 Presidential Early Career Award for Scientists and Engineers (PECASE) honored at a ceremony held April 14th. The PECASE is the highest honor conferred by the U.S. government on federal researchers in the early stages of their careers.
Ministers responsible for Veterans Affairs and officials from Australia, Canada, New Zealand, the United Kingdom, and the United States today completed a series of meetings at the United States Military Academy at West Point, NY discussing the latest research, best practices and various areas of collaboration to address the growing needs of Veterans.
Posted: Mon, 21 Apr 2014 19:49:23 +0000
Hosts: Katrice Pasteur & Nick Antonetti
Excutive Producer: Ken McKinnon
Run Time: 15:07